Location: St. Paul, MN
Duration: 1 year
Position: 1
Required Skills
• Assigned technical staff must have a minimum of 6 years demonstrated experience in Microsoft System Center 2012 and/or previous versions or iterations of the product group.
• Assigned technical staff must have a minimum of 8 years demonstrated experience in Windows Server Administrations.
• Assigned technical staff must have a minimum of 8 years demonstrated experience in Windows domain design and administration.
• Assigned technical staff must have a minimum of 8 years demonstrated experience in managing window user credentials Administrations.
• Assigned technical staff must have a minimum of 5 years demonstrated experience in Windows 2008 and most currently 2008R2.
• Assigned technical staff must be in compliance with the Statewide Enterprise Architecture, including the State of MN’s IT Accessibility standards that incorporate both Section 508 of the Rehabilitation Act and Web Content Accessibility Guidelines 2.0 level AA.
Agency Project High level Requirements
REQ-1: Design and implement Microsoft System Center 2012 in a production environment. Design a
development environment for build out at a later time by MNIT@MDVA.
REQ-1.1 All components of System Center will be implemented, App Controller, Configuration
Manager, Data Protection Manager, Endpoint Protection, Operations Manager, Orchestrator,
Service Manager, Unified Installer and Virtual Machine Manager.
REQ-2: Ensure all technical requirements of System Center are met.
REQ-3: Ensure the implementation is highly available and scalable.
REQ-4: Implementation shall be fully documented
REQ-5: The Production domain consist of (1) 4-node VMware 5 cluster with Windows 2008 R2 guests, (5)
2-node VMware 5 cluster with Windows 2008 R2 guests, (4) standalone Windows 2008 servers and
750+ user devices.
REQ-6: Infrastructure Management Implementation
REQ-6.1 Leverage user-centric application delivery mechanism which includes local installation,
streaming through application virtualization or use of a presentation server.
REQ-6.2 Endpoint Protection which creates a single infrastructure for deploying and managing
endpoint protection.
REQ-6.3 Provision Physical and Virtual Infrastructure
REQ-6.3.1 Support deployment and configuration of virtual servers with Virtual Machine
Manager.
REQ-6.3.2 Manage VMware vSphere and Citrix XenServer using one interface.
REQ-6.3.3 Provision everything from operating systems to physical servers, patches, and endpoint
protection with Configuration Manager
REQ-6.4 Provision Private Clouds by aggregating virtual resources running on vSphere into a unified
private cloud fabric.
REQ-6.5 Deliver self-service capability for application owners to request and automate provisioning of
new private cloud resources.
REQ-6.6 Leverage a single console and customizable dashboards to monitor and manage physical,
virtual, networking, application, and cloud resources.
REQ-6.7 Dynamically optimize virtual resources for load balancing and power efficiency.
REQ-6.8 Provide physical and virtual resources with Endpoint Protection and Data Protection.
REQ-6.9 Automatically track and create custom reports for hardware inventory, software inventory,
and software usage metering.
REQ-6.10 Compliance & Settings Management
REQ-6.11 Software Update Management
REQ-6.12 Operating System Deployment
REQ-6.13 Client Health & Monitoring
REQ-6.14 Asset Intelligence & Inventory
REQ-7: Application Management Implementation
REQ-7.1 Standardized application provisioning by utilizing service templates to define standardized
application blueprints.
REQ-7.2 Provides a self-service experience to trigger “one click” application deployment.
REQ-7.3 Comprehensive application manageability which optimizes applications for private-cloud
deployments by abstracting the application from the underlying OS and virtual infrastructure
REQ-7.4 Enable image-based management, which helps simplify application upgrades and reduce
application maintenance costs
REQ-7.5 Deep Application Diagnostics and Insight for .NET applications (and J2EE application server
health) efficiently isolate the root cause of application performance issues.
REQ-7.6 Provide easy-to-use reporting and custom dash-boarding.
REQ-7.7 Common Application Management for Hybrid Models which allows application owners with
a single view to manage their application services across traditional, private and public clouds.
REQ-8: Service Delivery and Automation
REQ-8.1 Provide a solution for IT to conduct the following functions:
*This does not include the configuration of these processes.*
REQ-8.1.1 Incident Management
REQ-8.1.2 Change management
REQ-8.1.3 Problem management
REQ-8.1.4 Service Level Management
REQ-8.1.5 Capacity Management
REQ-8.1.6 Financial Management for IT Services
REQ-8.1.7 Service asset and configuration management
REQ-8.1.8 Release and deployment management
REQ-8.1.9 Identity Management/Access and Identity Management
REQ-8.2 Provide the ability to standardize services provided to IT service consumers. *Service
definition is not a requirement of this engagement.*
REQ-8.3 Provide the ability to define service offerings available for request by leveraging
dependencies in central management data base (CMDB) to publish standardized service
offerings.
REQ-8.4 Implement ability to identify and implement approval processes and workflows to fulfill
service requests.
REQ-8.4.1 Actual implementation of these processes and workflows are not a requirement of this
engagement.
REQ-8.5 Provide a solution for consumers of IT services with the ability to identify, access and request
Services
REQ-8.6 Provide easy navigation with intuitive interface.
REQ-8.7 Deliver services based upon service consumer roles.
REQ-8.8 Ensure capture and tracking of required service request information.
REQ-8.9 Automate processes and systems necessary to fulfill IT service consumer requests
REQ-8.10 Automate routing of requests for approval and notification.
REQ-8.11 Automate provisioning of service requests for end-to-end request fulfillment.
