Location: Charleston, SC
Positions: 1
Duration: 3 months
The client is planning to implement an enterprise-wide Enterprise Resource
Planning system across its three major entities. These entities are the
University, Hospital Authority and University Medical Associates. the client
is seeking expertise to conduct a Readiness Assessment for the
implementation of a new ERP individual(s) that can assist the client in
performing a Readiness Assessment. The
individual(s) must have both industry specific and commercial product
knowledge and expertise.
SCOPE
There are two goals of this Readiness Assessment. The first is to provide
an independent evaluation of the ability of the client to organize and
implement a new ERP solution. This would include an evaluation of each
organizations strengths and weaknesses needed to carry out such a project.
The second goal is to help the client define, organize, staff, budget and
plan its ERP project in the best possible way, given the results of the
readiness assessment. This would include specific recommendations along with
a roadmap that would reduce the risk and improve the potential for success
of this large- scale project.
It is expected that the readiness assessment will include interviews, focus
group sessions, online questionnaires, and an examination of various project
documents. Individual interviews will be held with key stakeholders such as
functional staff members, technical staff members, the Provost, selected
Vice Presidents and Deans, faculty, and University executives within each of
the client's entities.
Additionally, focus group sessions, questionnaires, and an examination of
the current system environment will be conducted. An Online Survey will
allow a broader range of stakeholders to be reached and to collect broad
faculty input regarding the "readiness" of the campus for such a project.
Critical Issues sessions will be facilitated with project stakeholders to
collect input regarding (1) major tasks that will have to be carried out in
order to be successful, (2) potential problems that could occur, (3)
questions that will have to be answered before the project starts, and (4)
assumptions about the project that must be documented and validated. These
sessions will provide information that will be incorporated into the project
plan, the project communication plan, and the project risk analysis.
DELIVERABLES
Deliverables should include:
(1) A Readiness Profile that highlights for each client entity its
strengths, weakness and overall readiness related to a) Culture, b)
Function, c) Technology, d) Project Management and e) Resources.
(2) Provide an overall implementation strategy for the ERP system that
includes a) Project Budget, b) Staffing Requirements, c) Project Approach,
d) Timeline, e) Risk Mitigation Plan, f) Training Plan, g) Communication
Plan, h) Project Organization, i) Identification of Project Roles and
Responsibilities, and j) Critical Issues.
The Communication Plan will include:
1.) Project Website
2.) Stakeholder Briefing Sessions
3.) Critical Issues Sessions
4.) Individual Interviews
5.) Online Questionnaires
6.) Feedback Sessions
(3) Develop a detailed list of functional and technical requirements for the
client's new system based by obtaining input across the campus from a wide
range of campus stakeholders.
(4) Utilizing the detailed functional and technical requirements list and
the Readiness Profile, provide an informal market analysis of available
software solutions to determine a functional fit analysis.
REFERENCES
Provide references specifically related to the individual that would be
performing the readiness assessment at the client. Include both industry
(e.g. Higher Education, Healthcare, Physician practices) and ERP product
(e.g. INFOR, Oracle, PeopleSoft, Lawson, Datatel, SunGard,
etc) experiences.
OPTIONAL SERVICES IF the client DECIDES TO PROCEED WITH AN RFP FOR AN
ENTERPRISE ERP - (Formal RFP solicitation will be issued by the ITMO on
behalf of the client).
(1) (Optional) Assist the client as a Subject Matter Expert (SME) during the
RFP process
(a) Provide expertise as a non-voting member to the committee members
(b) Assist the client with identifying gaps (Gap Analysis) and make
recommendations
(c) Vendor Demonstrations: assist with the development of demonstration
scripts and summarization of presentations
(d) Assist with development of Reference Checking guides
(e) Assist the client with identifying negotiation discussion items,
ideas/strategies and important issues for consideration
(f) Assist with risk mitigation language for negotiation including
weaknesses with recommendations. For example, scope of license should not
include unexpected license cost if more users are given access.
(g) A listing of new-system requirements
(a)Breakdowns of the requirements by any cohort the client
may desire. For example, the requirements can be viewed by type of
respondent (technical, functional, academic, executive, student, etc.), by
area within the enterprise (the University, the University
Hospital, the Physician's Practice or the
Foundation), by college,
by campus, by type of administrative office
(Admissions, Student Accounts, Registration and Records, etc) or by any
other type of classification variable desired purposes
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