Desktop support Engineer with Exchange Email, Outlook, MS Office 2010, SAP and COTS applications Experience

IN001402

Desktop support Engineer with Exchange Email, Outlook, MS Office 2010, SAP and COTS applications Experience

Location: Raleigh, NC

Duration: 3 months

Positions: 1

Description:

The NC Department of Transportation (NCDOT) is seeking a short term (approx. 3 month) contractor to provide Desktop support services assistance to microcomputer users in the planning, procurement, installation and maintenance of microcomputer hardware and software. The selected candidate will provide hardware and software support to PC users within an assigned territory and will be responsible for installing COTS products, In-House applications, product optimizing, ghosting, installation of PC''s, printers, scanners and other PC peripherals.

 

Required:

•Proficient knowledge of Microsoft Windows XP and Windows 7

•Knowledge of Microsoft Office 2010

•Knowledgeable in hard drive imaging processes

•Experience with Exchange Email and Calendar with Outlook client

•Experience with Imaging COTS applications

•Ability to manage tasks and meet schedules

•Must have good organizational and communication skills, written and oral

•Must have excellent customer service and teamwork skills

Preferred:

•McAfee Anti Virus

•SAP

•Adobe Acrobat

•Bentley Microstation

•Oracle Client

•Prior experience in a State or Government environment

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