IN4761-1
Desktop Support Engineer with networking, Master Data Management (MDM), scripting, ipad support, novell, cisco and mobile device management experience
Location: North Charleston, SC
Qty: 1
Duration: 6 Months
The purpose of this position is to provide technical support for applications associated with classroom modernization initiatives. Work will be diverse and challenging Duties include, but are not limited to the following:
• Manage MDM
o Create scripts to automate defined processes
o Maintain configuration policies
o Develop and maintain Wi-Fi configuration “push” settings
o Create and maintain device registration codes
• Develop upgrade packages for SMART software and assist with deployment
• Management of network in support of iPad initiative
o Assist with monitoring wireless network and diagnosing problems with wireless devices
o Assist with monitoring NAC application
o Assist with management of PacketShaper
• Serve as liaison with instructional coordinators, educational technology staff, and information technology staff
• Provide excellent customer service.
Experience & Training:
Two years’ experience in network management.
Hands-on experience configuring and maintaining an enterprise wireless network required
Broad understanding of wide area network basics to include metro-Ethernet and MPLS
Experience with MDM products in an enterprise environment a plus
Licensing/Certification:
Valid Driver’s License Required
Apple, Microsoft, Novell, Linux, and/or Cisco Certification a plus
Successful candidate must be highly motivated and self-directed with excellent communication and technical skills.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
SELF DIRECTED
EXCELLENT COMMUNICATION
WI-FI DIAGNOSTICS
APPLICATION MANAGEMENT
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
MOBILE DEVICE MANAGEMENT
REQUIRED EDUCATION
ASSOCIATE DEGREE IN NETWORK TECHNOLOGY OR RELATED FIELD PLUS 2 ADDITIONAL YEARS OF RELATED EXPERIENCE
Criminal Record
Credit Report
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