Project Manager with Call Center and business/systems analysis experience

IN4964-1 

Project Manager with Call Center and business/systems analysis experience

Location: COLUMBIA SC 

Duration: 3 Months  

RESPONSIBLE FOR DEVELOPING THE LONG TERM CALL CENTER STRATEGY AND SUPPORTING BUSINESS CASE. COLLABORATES WITH AGENCY BUSINESS LEADERSHIP, IT LEADERSHIP, EXTERNAL VENDORS AND OTHER PROJECT STAKEHOLDERS TO DETERMINE THE DESIRED OUTCOME AND DEVISE OPTIONAL SOLUTIONS. THIS POSITION PERFORMS MULTIPLE ROLES INCLUDING PROJECT MANAGEMENT, BUSINESS ANALYSIS OF AGENCY NEEDS AND TECHNICAL ANALYSIS OF INDUSTRY SOLUTIONS. STRONG INTERPERSONAL ORAL AND WRITTEN COMMUNICATION skills required

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

• Business Analysis

• Systems Analysis

• Project Management

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

• Analytical

• Oral and Written Communication 

REQUIRED EDUCATION: 

Bachelors Degree or equivalent experience

Background Checks:

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