IN4876-1
Helpdesk/Desktop Support Engineer with networking/LAN/WAN/Wireless, call center operations, incident management, tcp/ip, cisco, Unix/linux, DNS config and firewall configuration experience
Location: ANDERSON SC
Qty: 2
Duration: 6 Months
Job Description: Provides daily operations support and maintenance for network systems (including wireless). Proactively monitors networks to provide stable, dependable network services across multiple platforms. Configures and troubleshoots computer networks. Maintains LAN/WAN/wireless operations by working with network facility and hardware/software vendors to ensure timely problem resolution. Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other.
DAILY DUTIES / RESPONSIBILITIES:
This position is responsible for providing technical services and support to ensure operational availability of networks and related systems. This position is also responsible for carrying out incident management processes including monitoring, ticket creation, notification, problem analysis, tracking, and resolution. Additional daily activities can include, but are not limited to, IP address provisioning, DNS configuration, switch port provisioning, firewall configuration, and network troubleshooting.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
BASIC COMPUTER NETWORKING SKILLS, MICROSOFT/BASIC PC SKILLS, MS OFFICE
SOFT SKILLS REQUIRED: EFFECTIVE COMMUNICATION SKILLS (WRITTEN AND ORAL), ADAPTABILITY, SELF-MOTIVATION, PROBLEM SOLVING, ANALYTICAL THINKING, TIME MANAGEMENT, ABILITY TO WORK EFFECTIVELY IN A STRESSFUL ENVIRONMENT, CUSTOMER FOCUSED, DETAIL ORIENTED, TEAM PLAYER
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
CALL CENTER OPERATIONS, INCIDENT MANAGEMENT, TCP/IP, CISCO HARDWARE ADMINISTRATION, ADVANCED NETWORKING SKILLS, UNIX/LINUX, ADOBE ACROBAT
Background Checks:
Criminal Record
Professional Reference
Drug Screening
Credit Report
No comments:
Post a Comment