IN001851
ECM/EDM Consultant with Documentum, shell scripting, Oracle tuning, EMC Captiva and Generis CARA experience
Location: Raleigh NC
Duration: 6 months
Positions: 1
Responsibilities include but are not be limited to:
• Develop detailed work plans, schedules, project estimates and status reports for client on-boarding activities for the Electronic Content Management (ECM) Service
• Develop business requirements and perform application development, configuration, testing and implementation tasks; collaborate with State agency technical personnel for designing, developing, testing and implementing image capture and other points of integration with the ECM Service and associated document repositories
• Participate and contribute to the physical and logical technical architecture for the ECM Service as well as the overall business model for the service.
• Provide day-to-day technical support and expertise for the ECM Service used by multiple State agencies
• Management of request and incident tickets per SLAs and internal ITIL based service delivery processes
• Implementation of maintenance upgrade/patch cycles for ECM Service platform products and applications
• Participation in on-call support rotation for the ECM Service
• Establish and document operational processes and procedures for the ECM Service
Candidate must have the following required skills/abilities:
• Experience with the EMC/Documentum 5.x or 6.x platform
• Experience developing standard shells using scripting languages such as C Shell, Borne Shell, & Pearl
• Experience utilizing an Oracle RDBMS for building, configuring, and tuning databases
• Experience interfacing a DBMS with performance and availability monitoring
• Experience designing, building, supporting, and maintaining an EDM system environment within a large enterprise configuration
• Demonstrated ability to work with clients on both a technical and business level for designing and developing EDM solutions
• Customer focused with excellent oral and written communication skills within a business and technical context
• Strong team-oriented interpersonal skills with a demonstrated ability to function as a consultant to executive branch State agencies, EDM clients, and others as needed
Preferred:
• Experience with EMC Captiva and Generis CARA products
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