Friday, October 5, 2012

Business Analyst with SharePoint, Right Now, workflow and courts/justice/government experience

INWR 13-33
Business Analyst with SharePoint, Right Now, workflow and courts/justice/government experience

Location: Olympia, WA 
Duration: 7 months
Positions: 3

Key responsibilities include the following:

ITG Project is Initiated
- Attend project meetings 
- Provide input to the project plan/work breakdown structure 
- Gather and document business requirements
- Analyze business requirements
- Upload project requirements into requirements repository tool

Operational Support (Break/Fix incident)
- Review the incident service request 
- Contact user for more information
- Document issue resolution within the incident service request

Legislative Sessions
- Review the legislative bill 
- Attend scheduled bill sizing meetings
- Complete the information regarding the legislative bill in MS SharePoint
- Provide the estimated number of hours required to document requirements if this legislative bill is signed into law  
- If the legislative bill is implemented, use standard templates to document the business requirements 
- Update the task status within the Right Now application for assigned tasks 

In addition, the business analyst may be assigned the following responsibilities as appropriate:
- Works closely with the court community and other AOC staff (e.g., other Business Analysts and Liaisons , Solution Architects, Network, Education, Customer Services, Legal Services, Research, and Data Quality) to identify, analyze, and promote opportunities to improve court operations through common workflows and processes.  
- Communicates with the court community and AOC about requirements, opportunities, and risks associated with the transition to new technology. 
- Ensures court business requirements and workflows are complete, well documented, and maintained for future use.  
- Contributes business perspective to the development of IT solutions so that technology applications are better designed to address business needs.  
- Advocates and fosters an environment that promotes process innovation and continuous business process improvement through ongoing review and analysis 
- Analyzes the impacts of business process changes to existing or planned Judicial Information System (JIS) applications and services.  
- Analyzes the impacts to courts resulting from planned changes to JIS applications and services.  
- Facilitates education and training of judicial officers, clerks, and staff on business process changes.

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