Administrative Assistant/Customer Support Analyst with filing, helpdesk, invoicing, MS Office/Access, community work experience and reliable transportation

Administrative Assistant/Customer Support Analyst with filing, helpdesk, invoicing, MS Office/Access, community work experience and reliable transportation

Location: Miami,  FL

Duration: 7months

Position Description 

This is an entry level position whose primary responsibility will be to provide administrative support and assistance to the Broadband Technology Opportunities Program (BTOP) Program Manager. The federally funded grant program provides broadband internet connectivity and computers to low income students within Miami-Dade County Public Schools. The position will provide assistance with all aspects of the program to ensure proper grant implementation, reporting, and compliance 

Responsibilities

• Provide program support and assist staff with day-to-day administrative management.
• Maintain accurate filing system and retrieve records, both electronically and hard copy.
• Respond to routine information requests.
• Prepare memos, letters, and other documents.
• Assist in processing vendor invoices on a monthly basis.
• Perform clerical functions such as answering phones.
• Provide attention to detail and act carefully and thoroughly in completing work tasks.
• Contribute to team effort and display a good-natured, cooperative attitude.
• In-county travel will be required.
• Work hours may vary, as needed.
• Other duties, as assigned.
  

Qualifications

• Minimum two (2) years of administrative support experience, or equivalent.
• Excellent organizational skills.
• Must be detail-oriented and able to multi-task.
• Intermediate level of proficiency in Microsoft Word and Excel.
• Basic level of proficiency with Microsoft Access a plus.
• Strong customer service and interpersonal communication skills.
• Ability to deal effectively with the public.
• Excellent ability to communicate effectively, both orally and in writing.
• Professional, friendly, and enthusiastic personality.
• Work independently or as a part of team, under general supervision.
• Reliable transportation required.
• Previous community involvement experience a plus

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