Technical Writer with experience in preparing and maintaining documentation pertaining to project requirements, solution design, systems operation, and user manuals along with MS Office, and project management experience

IN001383

Technical Writer with experience in preparing and maintaining documentation pertaining to project requirements, solution design, systems operation, and user manuals along with MS Office, and project management experience

Location: Raleigh, NC

Duration: 12 months

Positions: 1

 

Description:

The Department of Health and Human Services (DHHS) is seeking to fill a short term (approx. 12 month) contractor assignment to provide Project Management Services. The selected candidate must be a results-oriented candidate with a strong work ethic and ability to develop, or contribute to, a wide range of documents related to technology solution effort including requirements, design documentation, end-user manuals, and meeting minutes.

The position will be responsible for working with project team and key stakeholders to help successfully contribute to the development and implementation of a Medicaid EHR Incentive Payment System solution and will assume a key communication role working closely with the project team to deliver the solution. The candidate will report to the Program Consultant for the Medical Information Processing System (MIPS).

In addition to the above, the candidate will leverage their experience in preparing and maintaining documentation pertaining to project requirements, solution design, systems operation, and user manuals to ensure a successful solution delivery. 

Responsibilities & Duties:

•Planning, writing, and maintaining documentation for online and offline use

•Communicating user instructions in a clear precise manner

•Communicating effectively with other team members, project management, and key stakeholders.

 

Required:

•Minimum 3 years experience in a technical or business writing role

•Proficiency in Microsoft Office software

•Effective communication skills both written and oral

•Strong interpersonal skills

•Ability to capture key concepts through discussions with subject matter experts

•Experience producing documentation in a software development environment

•Ability to design documentation, estimate level of effort, and write documents

Preferred:

•Bachelors degree is preferred

•Familiar with web based application software

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