4240-1
Desktop Technician with A+ certification
Location: Charleston, SC
Duration: 2 months
Positions: 6
SCOPE OF THE PROJECT: Answer and provide technical support via tier 1 support desk.Troubleshoots problems using scripts and checklists as guides.
• Provides highest level of technical support when necessary.
• Documents problems and resolutions.
• May perform end-user training.
• Strong customer service skills are important in this position.
• Participates in the testing and evaluation of new desktop packages and implements prototypes.
No comments:
Post a Comment