Technical Writer with documentation experience of standards(security/ administration/change control/security/data management/development) and procedures/manuals
Job code : IN001188-
Location: Raleigh, NC
Duration: 1 year
Positions: 1
The Employment Security Commission (ESC) of N.C. is seeking to fill a short term contractor assignment (approx. 12 months) to support the development of operational standards and procedures for the Information Systems Division of ESC. This position has the primary responsibility of preparing new and revised technical information for use in information systems standards documentation, operations procedures, technical administration manuals, or other related publications. Among detailed subjects that may be addressed by assignment are: 1) documentation related to systems administration standards; 2) change control standards and procedures for mainframe, distributed host, and network platforms; 3) standards and procedures related to information systems security; 4) data management standards; and 5) software deployment and administration standards and procedures. This contractor will demonstrate and understanding of Information Technology (IT) business operations and demonstrate experience developing technical documentation for IT environments. The contractor may be required to convert legacy documentation to a form that is consistent with current agency administrative policies. The contractor will be required to develop new information systems procedures to address current business approach and resource management requirements.
Work will be performed under the general supervision of an Information Technology Manager. The contractor's work will require consultation with IT managers, applications developers, and systems administrators to gain a full understanding of the technical business operations and requirements that are subject to document development. This contractor must be proficient with a personal computer (MS Windows operating system), and various software including desktop publishing, spreadsheet, word processing, illustration, and database programs.
Required:
. Minimum of three ( 3) years of demonstrated experience developing Information Systems technical documentation . Minimum of three ( 3) years of demonstrated experience editing technical documentation for compliance with objectives . Minimum of three ( 3) years of demonstrated experience with document publication including deliverables in electronic and print form . Proficient verbal communications skills . Excellent skills in written communications . Previous experience interacting with Information Systems managers, applications developers, and systems administrators . Ability to collaborate with all levels of management - Self starter
- motivated
. Excels independently and in a team environment
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