Title: IN4013-1 - Project Manager (PMP) with ERP assessment/evaluation/implementation in
healthcare/higher education/physician practice experience
Location: Charleston, SC
Positions: 1
Duration: 12 months
The Medical University of South Carolina (MUSC) is planning to implement an enterprise-wide Enterprise Resource Planning system across its three major entities. These entities are the University, Hospital Authority and University Medical Associates. MUSC is seeking expertise to conduct a Readiness Assessment for the implementation of a new ERP individual(s) that can assist MUSC in performing a Readiness Assessment. The individual(s) must have both industry specific and commercial product knowledge and expertise.
SCOPE
There are two goals of this Readiness Assessment. The first is to provide an independent evaluation of the ability of MUSC to organize and implement a new ERP solution. This would include an evaluation of each organizations strengths and weaknesses needed to carry out such a project. The second goal is to help MUSC define, organize, staff, budget and plan its ERP project in the best possible way, given the results of the readiness assessment. This would include specific recommendations along with a roadmap that would reduce the risk and improve the potential for success of this large-scale project.
It is expected that the readiness assessment will include interviews, focus group sessions, online questionnaires, and an examination of various project documents.
Individual interviews will be held with key stakeholders such as functional staff members, technical staff members, the Provost, selected Vice Presidents and Deans, faculty, and University executives within each of MUSC’s entities. Additionally, focus group sessions, questionnaires, and an examination of the current system environment will be conducted.
An Online Survey will allow a broader range of stakeholders to be reached and to collect broad faculty input regarding the “readiness”
of the campus for such a project.
Critical Issues sessions will be facilitated with project stakeholders to collect input regarding (1) major tasks that will have to be carried out in order to be successful, (2) potential problems that could occur, (3) questions that will have to be answered before the project starts, and (4) assumptions about the project that must be documented and validated. These sessions will provide information that will be incorporated into the project plan, the project communication plan, and the project risk analysis.
DELIVERABLES
Deliverables should include:
(1) A Readiness Profile that highlights for each MUSC entity its strengths, weakness and overall readiness related to a) Culture, b) Function, c) Technology, d) Project Management and e) Resources.
(2) Provide an overall implementation strategy for the ERP system that includes a) Project Budget, b) Staffing Requirements, c) Project Approach, d) Timeline, e) Risk Mitigation Plan, f) Training Plan, g) Communication Plan, h) Project Organization, i) Identification of Project Roles and Responsibilities, and j) Critical Issues.
The Communication Plan will include:
1.) Project Website
2.) Stakeholder Briefing Sessions
3.) Critical Issues Sessions
4.) Individual Interviews
5.) Online Questionnaires
6.) Feedback Sessions
(3) Develop a detailed list of functional and technical requirements for MUSC’s new system based by obtaining input across the campus from a wide range of campus stakeholders.
(4) Utilizing the detailed functional and technical requirements list and the Readiness Profile, provide an informal market analysis of available software solutions to determine a functional fit analysis.
REFERENCES
Provide references specifically related to the individual that would be performing the readiness assessment at MUSC. Include both industry (e.g. Higher Education, Healthcare, Physician practices) and ERP product (e.g. INFOR, Oracle, PeopleSoft, Lawson, Datatel, SunGard,
etc) experiences.
OPTIONAL SERVICES IF MUSC DECIDES TO PROCEED WITH AN RFP FOR AN ENTERPRISE ERP - (Formal RFP solicitation will be issued by the ITMO on behalf of MUSC).
(1) (Optional) Assist MUSC as a Subject Matter Expert (SME) during the RFP process
(a) Provide expertise as a non-voting member to the committee members
(b) Assist MUSC with identifying gaps (Gap Analysis) and make recommendations
(c) Vendor Demonstrations: assist with the development of demonstration scripts and summarization of presentations
(d) Assist with development of Reference Checking guides
(e) Assist MUSC with identifying negotiation discussion items, ideas/ strategies and important issues for consideration
(f) Assist with risk mitigation language for negotiation including weaknesses with recommendations. For example, scope of license should not include unexpected license cost if more users are given access.
(g) A listing of new-system requirements
(a)Breakdowns of the requirements by any cohort MUSC may desire.
For example, the requirements can be viewed by type of respondent
(technical, functional, academic, executive, student, etc.), by
area within the enterprise (the University, the University Hospital, the Physician’s Practice or the Foundation), by college, by campus, by type of administrative office (Admissions, Student Accounts, Registration and Records, etc) or by any other type of classification variable desired purposes
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