Position : 1
Location : 67 North Pearl Street, Albany, NY
Duration : 18 Months
Mandatory Requirements
1. Bachelor’s Degree (Pass/Fail)
2. A Minimum of three (3) years experience examining the methods and processes of the business flow within a diverse public or private service delivery organization.
3. A Minimum of three (3) years experience assessing and documenting existing business processes and identifying unnecessary steps
4. A Minimum of three (3) years experience incorporating value-added steps into a new process through the translation of business practices into terminology and desk products that seamlessly merge computer and microcomputer technology with work processes
5. A Minimum of three (3) years experience assessing and documenting existing business processes and identifying where improvements can be made or where new processes can be installed
6. A Minimum of three (3) years experience researching “best practices” of comparable organizations and analyzing the feasibility of installing them where needed
7. A Minimum of three (3) years experience developing new methods and procedures, implementation plans and schedules and written reports.
8. A Minimum of three (3) years experience eliciting documenting business, user and system requirements
9. A Minimum of three (3) years experience preparing Business Requirements Documents (BRD)
Desirable Experience
1. Good communication and interpersonal skills
2. At least six (6) years experience with analyzing business needs in a large, complex human services computer system. Experience with child support systems is preferred.
3. A Minimum of six (6) years successful experience managing and monitoring application change requests.
4. A Minimum of six (6) years experience with Helpdesk systems.
5. A Minimum of six (6) years experience working with both technical and non- technical staff to identify and resolve technical issues in a large and complex environment from a technical and organizational point of view.
Please visit www.innosoul.com/jobs or call 901-innoSoul or send esumes@innosoul.com with job code IN128
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